Public Tickets
Katja
contact sectionClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated December 3, 2018 at 8:48am
2
Most recent comment from Elena:Hi Katja,Unfortunately Retro theme doesn't provide options for creating custom contact sections, I am sorry. I am afraid you need to customise the theme files for that.Don't hesitate to ask if you hav ...
Marcus
portfolio page images not loading-server error reportedClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated November 7, 2018 at 3:11pm
2
Most recent comment from Elena:Hi,It seems to be a server-related issue. I'd recommend that you contact your hosting service.Cheers, P.
Dinesh
top banner invisibleClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated September 1, 2018 at 12:32pm
2
Most recent comment from Elena:This has already been answered on your private ticket. Please don't open multiple ticket, thanks
Jessica McDaniel
Menu links don't appear on mobileClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated July 15, 2018 at 6:04pm
5
Most recent comment from Elena:Cool!P.
James Boyd
Menu does not scrollClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated May 16, 2018 at 7:09pm
6
Most recent comment from Elena:Hey Michael,Please make sure that menu IDs correspond to section slugs (refer to the documentation, chapter The Menu). If that does not fix the issue, delete the menu and create a new one.If you're s ...
Fae
Text ColorClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated March 18, 2018 at 11:40am
4
Most recent comment from Elena:You could use the Chrome inspector to target a specific element. In this specific case:
Diego
slider resizeClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated November 16, 2017 at 7:05am
7
Most recent comment from Elena:I am pretty sure there's a CSS rule from Jetpack overriding the theme's stylingCheers, P.
Ryan Mesenchuk
Incompatible ThemeClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated September 2, 2017 at 9:17am
2
Most recent comment from Elena:Hello Ryan,That's pretty normal, you cannot use custom themes on WordPress.com, you will need a self-hosted WordPress.org blog to do that. See wordpress.com vs wordpress.org.Regards, P.
Patrick
Image/headline size in responsive/ mobile layoutClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated July 12, 2017 at 8:45pm
4
Most recent comment from Elena:Glad to help!
Patrick
Slide Gallery in Safari BrowserClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated July 12, 2017 at 8:44pm
2
Most recent comment from Elena:Hi Patrick,
I can't see any issue with Safari, please have a look at the screenshot: https://cl.ly/lWqn
P.S. You're experiencing a JS error that has nothing to do with the theme, but with the Googl ...
Matteo
Menu SmartphoneClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated May 29, 2017 at 1:52pm
7
Most recent comment from Matteo:Ok, ti ringrazio, il tema è molto bello graficamente, dovreste però lasciare la possibilità di personalizzarlo di più.Buonagiornata.
Alain
Back to a section with an item menu from a pageClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated May 15, 2017 at 7:24pm
11
Most recent comment from Alain:Thank you Pasquale, so I will open a new ticket to Firefox so that their next version adapts to the theme.Sory but I don't like
Jeff
social icons displayingClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated March 27, 2017 at 11:27am
2
Most recent comment from Elena:Hi Jeff,
Unzip the file that you have downloaded from ThemeForest, look for a folder called Documentation, there you'll find all you need to know to set up Retro theme. In case you're still having tr ...
Jeff
Portfolio galleriesClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated March 27, 2017 at 11:27am
2
Most recent comment from Elena:Hi Jeff,
Unzip the file that you have downloaded from ThemeForest, look for a folder called Documentation, there you'll find all you need to know to set up Retro theme. In case you're still having tr ...
Jeff
Creating image slider for home pageClosed
Retro Portfolio - One Page Vintage WordPress Theme
Updated March 27, 2017 at 11:27am
2
Most recent comment from Elena:Hi Jeff,Unzip the file that you have downloaded from ThemeForest, look for a folder called Documentation, there you'll find all you need to know to set up Retro theme. In case you're still having trou ...