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Public Tickets

Jasper Retro Portfolio can't replicate Portfolio SectionClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 16, 2019 at 5:16pm   4 Most recent comment from Elena:Hi Jasper,You wrote: "I tried copying codes from developer mode, and was able to do the output i wanted".No, you shouldn't do that. Please read the documentation included into the zip file you&# ... Sebastian Schalipp "Homepage" Admin section does not appearClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 16, 2019 at 8:32am   6 Most recent comment from Elena:Cool! Sotiris Petrou Section title font sizeClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 26, 2019 at 6:05pm   3 Most recent comment from Elena:Closed for inactivity. Pierre Double Debit - refund requestClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated July 24, 2019 at 12:55pm   4 Most recent comment from Elena:OK thanks, please open a refund request for one of your purchases and I'll approve it https://themeforest.net/refund_requests/new Janco147 sub-menuClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated March 23, 2019 at 10:39am   5 Most recent comment from Janco147:Hi Pasquale,I disagree: I think standard Wordpress functionality is a mandatory feature for any theme. Anyway.I'm not sure this is the theme for this project. I'll get back to my client.  Ivan Problems with letters like Ä, Ü, ÖClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated January 15, 2019 at 1:35pm   2 Most recent comment from Elena:Hi Ivan,Unfortunately that font does not support those characters, I am sorry. Try with Bebas font (Theme Options -> Styling).Cheers, P.  Katja Social linksClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated December 16, 2018 at 7:59pm   2 Most recent comment from Elena:Hi Katja,No, I am sorry, social icons can only be included in the contact section.Cheers, P. Katja contact sectionClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated December 3, 2018 at 8:48am   2 Most recent comment from Elena:Hi Katja,Unfortunately Retro theme doesn't provide options for creating custom contact sections, I am sorry. I am afraid you need to customise the theme files for that.Don't hesitate to ask if you hav ... Marcus portfolio page images not loading-server error reportedClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 7, 2018 at 3:11pm   2 Most recent comment from Elena:Hi,It seems to be a server-related issue. I'd recommend that you contact your hosting service.Cheers, P. Dinesh top banner invisibleClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated September 1, 2018 at 12:32pm   2 Most recent comment from Elena:This has already been answered on your private ticket. Please don't open multiple ticket, thanks Jessica McDaniel Menu links don't appear on mobileClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated July 15, 2018 at 6:04pm   5 Most recent comment from Elena:Cool!P. James Boyd Menu does not scrollClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated May 16, 2018 at 7:09pm   6 Most recent comment from Elena:Hey Michael,Please make sure that menu IDs correspond to section slugs (refer to the documentation, chapter The Menu). If that does not fix the issue, delete the menu and create a new one.If you're s ... Fae Text ColorClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated March 18, 2018 at 11:40am   4 Most recent comment from Elena:You could use the Chrome inspector to target a specific element.  In this specific case:  Diego slider resizeClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 16, 2017 at 7:05am   7 Most recent comment from Elena:I am pretty sure there's a CSS rule from Jetpack overriding the theme's stylingCheers, P. Ryan Mesenchuk Incompatible ThemeClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated September 2, 2017 at 9:17am   2 Most recent comment from Elena:Hello Ryan,That's pretty normal, you cannot use custom themes on WordPress.com, you will need a self-hosted WordPress.org blog to do that. See wordpress.com vs wordpress.org.Regards, P.