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Public Tickets

Mary Wordpress 4.7 update causes errorClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated December 21, 2016 at 11:34am   4 Most recent comment from Elena:It may be an issue caused by W3 Total Cache or any other caching plugin. There are a few topics on that:https://www.google.it/webhp?q=837+Fatal+error%3A+Call+to+a+member+function+do_all_hook()+on+a+no ... Mary LogoClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated December 21, 2016 at 11:29am   3 Most recent comment from Elena:Hi again,We've just released v4.9.2, it is available for download on ThemeForest! Miranda WordPress 4.7 updateClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated December 10, 2016 at 1:31pm   2 Most recent comment from Elena:Hello Miranda,We have just checked Retro theme with WordPress 4.7 and it works fine. Would you please provide more details or the URL of your blog?Please try to disable all plugins just to verify if ... Adam Gragg Fixing the blog section settingsClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 2, 2016 at 5:40pm   2 Most recent comment from Elena:That's a WordPress functionality. Here's an article that explains how to add the more tag: http://www.wpbeginner.com/beginners-guide/how-to-properly-use-the-more-tag-in-wordpress/ Adam Gragg Menu AnchorsClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 2, 2016 at 5:39pm   2 Most recent comment from Elena:Please make sure that menu IDs correspond to section slugs (refer to the documentation, chapter The Menu). If that does not fix the issue, delete the menu and create a new one. Capitaine Reloading page / WP 4.6.1Closed   Retro Portfolio - One Page Vintage WordPress Theme   Updated October 23, 2016 at 7:47pm   7 Most recent comment from Capitaine:Pasquale,This is not a spam :)A solution : I have unchecked this optionIt works fine for me.I believe you can close this ticket :)Thanks for your fantastic theme.ByeChristophe Miranda Image sizesClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated September 15, 2016 at 1:07pm   2 Most recent comment from Elena:The best thing to do in this case is:- Choose Image as Format- Make a smaller and cropped version for the Portfolio section (ideal size: 800x600). All images should have the same width and height;- U ... Cindy Lépine Portfolio elements : 404 ERRORClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated September 5, 2016 at 1:15pm   10 Most recent comment from Elena:You're welcome! pete images not showingClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated August 20, 2016 at 2:03pm   3 Most recent comment from Elena:Great! Sherm How to re-order portfolio itemsClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated July 20, 2016 at 4:49pm   4 Most recent comment from Sherm:After doing that, I found a WONDERFUL plugin that allows you to sort posts with a simple drag and drop interface in the WP dashboard: Post Types Order.Download from the WP repository here: https://wo ... Scott UncustomizableClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated May 5, 2016 at 12:40pm   4 Most recent comment from Elena:Hi again, You are continuing to say wrong things and I feel quite offended for that: the theme we sell is the same theme you can see in our demo, we are not cheating anyone. We have sold thousan ... Chris Missing stylesheetClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated March 5, 2016 at 4:57pm   2 Most recent comment from Elena:Hi,Probably you did not install the theme correctly. First of all download the package from Themeforest, then unzip it. Now you have a folder: inside that you may find the theme files and other usefu ... Scott How to use Envato theme thru GDClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated March 1, 2016 at 9:14pm   2 Most recent comment from Elena:Hi Scott,Installing WordPress and installing a WordPress theme are two different thing. To install a WordPress theme you first need to install WordPress: you can install WordPress both via FTP or vi ... Jason retro 4.8.4Closed   Retro Portfolio - One Page Vintage WordPress Theme   Updated February 16, 2016 at 3:02pm   2 Most recent comment from Elena:Hi,You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.It's recommended that you use FTP, but this also c ... miles siefridt contact form fieldsClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated February 5, 2016 at 2:51pm   2 Most recent comment from Elena:Hi,Unfortunately we are unable to provide support on customisations. By the way, I'll point you in the right direction: you need to edit two other files in order to add extra inputs to the form. Pleas ...