Welcome to opendept support forum!

Thank you for registering opendept support system. Please read the following terms before opening your ticket:

  1. We both don't like to waste our precious time, so before asking make sure you read the included Documentation, read the FAQs or search through tickets.
  2. If not necessary, don't post in tickets not opened by you, but feel free to open a new one.
  3. Acknowledge that we do not provide support for altered versions of our themes.
  4. Understand that third part plugins can sometimes lead to issues. Make sure to disable your plugins to know which one is causing an eventual issue. We do not offer direct support for third part plugins.
  5. Remember that we do not provide support on customisations, but offer complete, free support for issues related to the theme's functioning. If you are looking for someone who can help you to customise your website, please take a look at Envato Studio.
  6. Post as much details as you can: link to your website, theme version and screenshots may help to solve the issue faster! If you don't provide any, I will probably ask for them and, if you don't want to lose your time .... ;)
  7. Please, be polite, we'll do our best to make you happy!

Are you happy with our themes and support?

We'd really appreciate if you could leave an appropriate rating or review on ThemeForest based on the overall experience with us and our products.

Public Tickets

carlo75 Slug/permalink "room" and "event"Closed   Hemma - A WordPress theme for Holiday Houses   Updated May 24, 2024 at 1:11pm   2 Most recent comment from Elena:Hey Carlo, Your question is answered here: https://opendept.ticksy.com/article/9776/ (see "How can I change a Custom Post Type name?").Best, Elena Raffaele Instagram and mapsClosed   Hemma - A WordPress theme for Holiday Houses   Updated May 6, 2024 at 7:46am   2 Most recent comment from Elena:Hi again Raffaele,It's all explained in the docs: https://docs.opendept.net/hemma/ (see Theme Options and Shortcodes chapter). You may also want to have a look to this video around minute 4:0 ... Raffaele Theme managementClosed   Hemma - A WordPress theme for Holiday Houses   Updated May 3, 2024 at 1:35pm   7 Most recent comment from Elena:Hi Raffaele,This theme has not been designed to be used with page builders, so we can't advertise full compatibility with plugins of that kind. However, you can still achieve the same results as ... Raffaele BuilderClosed   Hemma - A WordPress theme for Holiday Houses   Updated May 3, 2024 at 11:35am   1 Most recent comment from Raffaele:there id any builder compatible with this theme? Eric Stewart Submit a ReviewClosed   Hemma - A WordPress theme for Holiday Houses   Updated April 27, 2024 at 8:01pm   2 Most recent comment from Elena:Hi Eric,Users can't submit reviews, I am sorry. You're supposed to collect reviews from your guests and enter them manually in WordPress.If you have more questions feel free to ask.Best, Ele ...