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Welcome to opendept support forum!

Thank you for registering opendept support system. Please read the following terms before opening your ticket:

  1. We both don't like to waste our precious time, so before asking make sure you read the included Documentation, read the FAQs or search through tickets.
  2. If not necessary, don't post in tickets not opened by you, but feel free to open a new one.
  3. Acknowledge that we do not provide support for altered versions of our themes.
  4. Understand that third part plugins can sometimes lead to issues. Make sure to disable your plugins to know which one is causing an eventual issue. We do not offer direct support for third part plugins.
  5. Remember that we do not provide support on customisations, but offer complete, free support for issues related to the theme's functioning. If you are looking for someone who can help you to customise your website, please take a look at Envato Studio.
  6. Post as much details as you can: link to your website, theme version and screenshots may help to solve the issue faster! If you don't provide any, I will probably ask for them and, if you don't want to lose your time .... ;)
  7. Please, be polite, we'll do our best to make you happy!

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  Featured Articles

Retro Portfolio (WP) Knowledge Base

If this is your first time with our support: Please make sure you read the documentation included into the zipped folder that you have downloaded from ...

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  Public Ticket Activity

Scott Uncustomizable   Updated 7 hours ago   3   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Scott:Hi Pasquale.What I was EXPECTING was a completed Template of your Theme...exactly what you see in your "Live Demo".  That's what you receive when purchasing "themes" or "templates" from other ... Chris Missing stylesheet   Updated March 5, 2016   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi,Probably you did not install the theme correctly. First of all download the package from Themeforest, then unzip it. Now you have a folder: inside that you may find the theme files and other ... Scott How to use Envato theme thru GD   Updated March 1, 2016   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi Scott,Installing WordPress and installing a WordPress theme are two different thing. To install a WordPress theme you first need to install WordPress: you can install WordPress both via FTP or ... Jason retro 4.8.4   Updated February 16, 2016   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi,You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.It\'s recommended that you use FTP, but this also ... miles siefridt contact form fields   Updated February 5, 2016   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi,Unfortunately we are unable to provide support on customisations. By the way, I\'ll point you in the right direction: you need to edit two other files in order to add extra inputs to the form. ... ALEXANDRE TRADUCTION   Updated February 1, 2016   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi,The theme is translation-ready, so you can translate it according to the instructions that comes to the documentation.Regrads,Pasquale ginuz Social icons/links   Updated January 18, 2016   3   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:E\' stato da poco approvato ;) puoi scaricarlo da Themeforest.Saluti,P. Adrian Removing featured image from portfolio page   Updated November 30, 2015   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi Adrian, Unfortunately we do not provide support on customisations, but offer complete, free support for issues related to the theme\'s functioning. By the way I can put you on the right track: ... Gemma Secctions have disappeared   Updated November 26, 2015   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi there, On the left sidebar, you have to look for the name of the page you have assigned the Homepage Template to. Example: In our demo, I have a page titled Homepage, and I\'ve assigned the ... Supapon How to set logo to center   Updated November 18, 2015   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi,As you can read on the documentation, centered logo option works only if menu links number is 2, 4 or 6. Regardless of everything you can decide to force logo position to left enabling the Push ... Alison Can't make the icon on a new menu item "stick"   Updated October 10, 2015   5   Velo - A fresh, Retina-Ready and Responsive Theme Most recent comment from Pasquale Vitiello:You\'re welcome ;) chris fernandez Change Fonts   Updated September 24, 2015   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi,I am trying to figure out what\'s the issue. For what I can see, your custom font works fine. Please, re-open this ticket and provide more detailed informations if you still need support. Brian Hale Pictures resizing in Blog section   Updated August 28, 2015   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hi, First of all I recommend to use the featured image for blog posts and to split content with the \"read more\" tag in order to show only the excerpts on the home page. Btw, if you want to ... jesse youtube video not loading   Updated August 17, 2015   2   CreativeLife - WordPress Theme for Creatives Most recent comment from Pasquale Vitiello:Please, use this URL format: https://www.youtube.com/watch?v=OBybgNbSdFU Larry Ability to change color of About big Icons   Updated August 11, 2015   2   Retro Portfolio - One Page Vintage WordPress Theme Most recent comment from Pasquale Vitiello:Hello,Go to the \"About\" section and, at the very bottom of the page you can see an option called:Other Setting - Icons Background Color
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