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Welcome to opendept support forum!

Thank you for registering opendept support system. Please read the following terms before opening your ticket:

  1. We both don't like to waste our precious time, so before asking make sure you read the included Documentation, read the FAQs or search through tickets.
  2. If not necessary, don't post in tickets not opened by you, but feel free to open a new one.
  3. Acknowledge that we do not provide support for altered versions of our themes.
  4. Understand that third part plugins can sometimes lead to issues. Make sure to disable your plugins to know which one is causing an eventual issue. We do not offer direct support for third part plugins.
  5. Remember that we do not provide support on customisations, but offer complete, free support for issues related to the theme's functioning. If you are looking for someone who can help you to customise your website, please take a look at Envato Studio.
  6. Post as much details as you can: link to your website, theme version and screenshots may help to solve the issue faster! If you don't provide any, I will probably ask for them and, if you don't want to lose your time .... ;)
  7. Please, be polite, we'll do our best to make you happy!

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  Featured Articles

Retro Portfolio (WP) Knowledge Base

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Photochrom Knowledge Base

If this is your first time with our support: Please make sure you read the documentation included into the zipped folder that you have downloaded from ...

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  Public Ticket Activity

CLOSEDPictures resizing in Blog section Last comment 21 hours ago from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDyoutube video not loading Last comment 2 weeks ago from Pasquale Vitiello in CreativeLife - WordPress Theme for Creatives   2 CLOSEDAbility to change color of About big Icons Last comment 3 weeks ago from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDMenu and Slugs never match - Bug Last comment 3:17am on August 3, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   4 CLOSEDSubmenus/Categories on mobile menu Last comment 3:17am on July 27, 2015 from Pasquale Vitiello in Photochrom - A Theme for Photography.   2 CLOSEDChange Fonts Last comment 3:17am on July 4, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDicons - can I create my own? Last comment 3:17am on June 6, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDGet rid of the 3 x's (xxx) that follows section headings Last comment 3:17am on June 6, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDMenu button Last comment 3:17am on June 3, 2015 from Andy 2lock in Retro Portfolio - One Page Vintage WordPress Theme   3 CLOSEDImage Resizing... Last comment 3:17am on May 29, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDProblem with homepage display Last comment 3:17am on May 1, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDresponsive problem Last comment 3:17am on April 7, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDExcerpt quotation is messed up Last comment 3:17am on April 3, 2015 from Pasquale Vitiello in Photochrom - A Theme for Photography.   2 CLOSEDForm ends up in spam folder Last comment 3:17am on March 26, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   4 CLOSEDSHOW ALL POSTS button not working Last comment 3:17am on March 26, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2
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