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Public Tickets

perykovich ROOMSClosed   Hemma - A WordPress theme for Holiday Houses   Updated August 23, 2020 at 8:10am   6 Most recent comment from edgarsabate:Thanks! Works perfectly! Dan M. Installing the themeClosed   Hemma - A WordPress theme for Holiday Houses   Updated August 7, 2020 at 2:51am   3 Most recent comment from Dan M.:Got it!  Thank you!!! michaeltpas insert script before end of <body>Closed   Hemma - A WordPress theme for Holiday Houses   Updated July 5, 2020 at 6:26pm   2 Most recent comment from Elena:Sure,You'd need to activate the child theme first, then copy the footer.php file from the main theme folder into the child theme and add your script there.For more information about how child the ... Reuben Porter-Brown Instagram feed issuesClosed   Hemma - A WordPress theme for Holiday Houses   Updated July 2, 2020 at 10:42am   7 Most recent comment from Elena:IMPORTANT NOTE for anyone else having issues with InstagramPlease read this article before commenting or opening a new ticket: https://opendept.ticksy.com/article/9776/Thanks! schaopie Logo sizeClosed   Hemma - A WordPress theme for Holiday Houses   Updated June 28, 2020 at 8:22am   2 Most recent comment from Elena:Hello,Default logo height is 60px, and that cannot be changed unless you edit the theme files (please read to know more: https://opendept.ticksy.com//ticket/1427509/). Width can be customised accordi ... Stef New Instagram APIClosed   Hemma - A WordPress theme for Holiday Houses   Updated June 15, 2020 at 11:04am   8 Most recent comment from Elena:Hey Stef,Yes, we should probably need to release an update soon, so that's going to be a temporary fix. Anyway, it is supposed to work if you generate a valid access token. Cheers, P. Samitro Instagram feedClosed   Hemma - A WordPress theme for Holiday Houses   Updated June 9, 2020 at 12:07pm   6 Most recent comment from Elena:Glad to hear that! daniel Instagram widgetClosed   Hemma - A WordPress theme for Holiday Houses   Updated June 7, 2020 at 12:00pm   2 Most recent comment from Elena:Hey Daniel, Please read: https://opendept.ticksy.com/ticket/2128883 :)  Cheers, P. Daniel Menus one pageClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated June 1, 2020 at 1:16pm   2 Most recent comment from Elena:Hello Daniel,- Menu links are not properly configured. Please see "The Menu" chapter in the documentation included in the file that you have downloaded from ThemeForest- You are allowed to change the ... Jose Map SagaClosed   Hemma - A WordPress theme for Holiday Houses   Updated May 19, 2020 at 11:15am   3 Most recent comment from Jose:thank you so much! Jose map several pinsClosed   Hemma - A WordPress theme for Holiday Houses   Updated May 15, 2020 at 1:33pm   7 Most recent comment from Elena:No worries! Jose Google MapsClosed   Hemma - A WordPress theme for Holiday Houses   Updated May 15, 2020 at 11:47am   4 Most recent comment from Elena:Cool, thank you for suggesting! Jose ML issue or conceptClosed   Hemma - A WordPress theme for Holiday Houses   Updated May 15, 2020 at 11:43am   6 Most recent comment from Elena:Thank you for your feedback! Jose JournalClosed   Hemma - A WordPress theme for Holiday Houses   Updated May 15, 2020 at 11:42am   4 Most recent comment from Elena:Oh, OK, now I get what you mean. This is how the theme has been designed, and there isn't any option to make it look different on mobile. I guess you might need to make some CSS tweaks in order t ... cpwilson2 TranslationClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated May 12, 2020 at 9:31am   8 Most recent comment from Elena:Hey Paul,Issue has nothing to do with WPML. Ensure to assign the Homepage template to your front page:If you are still having issues, provide your WP credentials in a private ticket.Cheers, P.