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Public Tickets

luisana template format appearing wrong iClosed   Hemma - A WordPress theme for Holiday Houses   Updated December 10, 2018 at 9:17am   2 Most recent comment from Elena:Hi Luisana, Problem has to do with a plugin that you've been using (Hotel Booking), see screenshot. It adds a .container class that overwrites theme's one. Please check if you can disable the class ... Katja contact sectionClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated December 3, 2018 at 8:48am   2 Most recent comment from Elena:Hi Katja,Unfortunately Retro theme doesn't provide options for creating custom contact sections, I am sorry. I am afraid you need to customise the theme files for that.Don't hesitate to ask if you hav ... Zachary Demo ContentClosed   Hemma - A WordPress theme for Holiday Houses   Updated November 28, 2018 at 8:54am   4 Most recent comment from Elena:Hi again Zach,Yes, that's a server-related issue. You could try increasing the max_execution_time in php.ini as recommended in this article: https://wpsitex.com/fix-time-out-error-while-importing- ... Marcus portfolio page images not loading-server error reportedClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 7, 2018 at 3:11pm   2 Most recent comment from Elena:Hi,It seems to be a server-related issue. I'd recommend that you contact your hosting service.Cheers, P. sergio ConfiguracionClosed   Hemma - A WordPress theme for Holiday Houses   Updated November 6, 2018 at 1:44pm   6 Most recent comment from Elena:That happens because you've not replaced all "Excursion"(s) instances with "Boda"(s). Please look at your screenshot, in the dropdown I see "Excursion page", it should be "Boda page"Cheers, P. sergio ConfiguraciónClosed   Hemma - A WordPress theme for Holiday Houses   Updated November 6, 2018 at 11:02am   2 Most recent comment from Elena:Hi,That's the footer area. If you don't nee to add any widget in the footer area, then you can get rid of that via CSS:.site-footer { padding-top: 0; }.site-footer > .container { display: none; } sergio ConfiguraciónClosed   Hemma - A WordPress theme for Holiday Houses   Updated November 6, 2018 at 10:58am   2 Most recent comment from Elena:Hi Sergio,It requires some additional CSS. I've already answered in another ticket: https://opendept.ticksy.com//ticket/1761184/Hope that helpsP. martin jarvis Page Titles and Contact pageClosed   Hemma - A WordPress theme for Holiday Houses   Updated November 4, 2018 at 4:14pm   6 Most recent comment from Elena:Sure,your selector is be .hero-title instead of .hero-textCheers, P. Erika Chong Instagram Plugin Mobile HeaderClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 30, 2018 at 8:58am   6 Most recent comment from Elena:Cool! sergio Donde poner la información de contactoClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 29, 2018 at 10:15am   2 Most recent comment from Elena:Hi Sergio,If you need to change the footer font size, that should be done via Appearance -> Customize -> Additional CSS. Use Chrome and the developer tool to find the right CSS selector, for example, ... sergio Texto de cabecera no cabe en la pantalal vertical de Tfno móvilClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 26, 2018 at 9:38am   2 Most recent comment from Elena:Hi,This ticket should help: https://opendept.ticksy.com//ticket/1514596/Cheers, P. Isabel Button 'read more' doesn't workClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 22, 2018 at 1:37pm   2 Most recent comment from Elena:Hi Isabel,The href attribute is empty (see screenshot 1). Please make sure to enter a valid URL into the Button link field (screenshot 2).Cheers, P. Patrick Number of room posts in the room pageClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 18, 2018 at 6:04pm   2 Most recent comment from Elena:Sure,You just need to set -1 as a number of rooms to display into the Customizer. Please refer to the documentationCheers, P.  Carola Lightbox problemsClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 18, 2018 at 6:03pm   10 Most recent comment from Elena:Yeah, that's the trick Christoph Room Page Full Width without sidebarClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 15, 2018 at 8:27am   4 Most recent comment from Elena:No worries!