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Public Tickets

Artūras Responsive Menu customizationClosed   Hemma - A WordPress theme for Holiday Houses   Updated November 14, 2016 at 10:10pm   9 Most recent comment from Artūras:sorry, found that :) Axel Morand Hemma Theme doesn't work on IEClosed   Hemma - A WordPress theme for Holiday Houses   Updated November 9, 2016 at 11:51am   6 Most recent comment from Elena:Hi,As our demo works fine on IE, you may be experiencing an issue related to any other plugin you've installed. Try to deactivate all plugins (not the ones that come with the theme) to find out the ... Adam Gragg Fixing the blog section settingsClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 2, 2016 at 5:40pm   2 Most recent comment from Elena:That's a WordPress functionality. Here's an article that explains how to add the more tag: http://www.wpbeginner.com/beginners-guide/how-to-properly-use-the-more-tag-in-wordpress/ Adam Gragg Menu AnchorsClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated November 2, 2016 at 5:39pm   2 Most recent comment from Elena:Please make sure that menu IDs correspond to section slugs (refer to the documentation, chapter The Menu). If that does not fix the issue, delete the menu and create a new one. Capitaine Reloading page / WP 4.6.1Closed   Retro Portfolio - One Page Vintage WordPress Theme   Updated October 23, 2016 at 7:47pm   7 Most recent comment from Capitaine:Pasquale,This is not a spam :)A solution : I have unchecked this optionIt works fine for me.I believe you can close this ticket :)Thanks for your fantastic theme.ByeChristophe Yiannis Using shortcodes inside a Custom Split BlockClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 22, 2016 at 10:55pm   4 Most recent comment from Elena:Yes, that's definitely possible but a little bit tricky. I recommend to inspect the parent theme's style.css file and override the rules you want to change in your child's style.css.Unfortunately we ... Nuno Insert Facebook pixel codeClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 21, 2016 at 3:14pm   2 Most recent comment from Elena:Hi,Please try with this plugin: https://it.wordpress.org/plugins/facebook-conversion-pixel/ Américo HOMEPAGEClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 19, 2016 at 10:11am   2 Most recent comment from Elena:Hi,You mean a slider, isn't it? Well, there's not such a feature, I am sorry. Btw I'll keep in mind your request!Cheers. Américo MENUClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 11, 2016 at 1:21pm   2 Most recent comment from Elena:Hi,You can  change the fonts from Appearance -> Customize -> Typography. For any other change, you can add some extra CSS rules in Appearance -> Customize -> Layout Settings -> Custom CSS.To remove ... Victoria Cannot installClosed   Hemma - A WordPress theme for Holiday Houses   Updated October 10, 2016 at 12:50pm   6 Most recent comment from Tsubasa Uemura: Victoria Error Closed   Hemma - A WordPress theme for Holiday Houses   Updated October 7, 2016 at 2:55pm   2 Most recent comment from Elena:Hi Victoria,Probably something broke in your WordPress instalaltion (nothing that has to do with the theme, btw). You probably need to manually reset your plugins as described here: https://wordpress ... Steven Theme optionsClosed   Hemma - A WordPress theme for Holiday Houses   Updated September 21, 2016 at 1:40pm   2 Most recent comment from Elena:Hi Steven,The theme doesn't come with any built-in booking system. That is just a button link created with Hemma Button Shortcode. Miranda Image sizesClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated September 15, 2016 at 1:07pm   2 Most recent comment from Elena:The best thing to do in this case is:- Choose Image as Format- Make a smaller and cropped version for the Portfolio section (ideal size: 800x600). All images should have the same width and height;- U ... Cindy Lépine Portfolio elements : 404 ERRORClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated September 5, 2016 at 1:15pm   10 Most recent comment from Elena:You're welcome! pete images not showingClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated August 20, 2016 at 2:03pm   3 Most recent comment from Elena:Great!