Okay

Welcome to opendept support forum!

Thank you for registering opendept support system. Please read the following terms before opening your ticket:

  1. We both don't like to waste our precious time, so before asking make sure you read the included Documentation, read the FAQs or search through tickets.
  2. If not necessary, don't post in tickets not opened by you, but feel free to open a new one.
  3. Acknowledge that we do not provide support for altered versions of our themes.
  4. Understand that third part plugins can sometimes lead to issues. Make sure to disable your plugins to know which one is causing an eventual issue. We do not offer direct support for third part plugins.
  5. Remember that we do not provide support on customisations, but offer complete, free support for issues related to the theme's functioning. If you are looking for someone who can help you to customise your website, please take a look at Envato Studio.
  6. Post as much details as you can: link to your website, theme version and screenshots may help to solve the issue faster! If you don't provide any, I will probably ask for them and, if you don't want to lose your time .... ;)
  7. Please, be polite, we'll do our best to make you happy!

Are you happy with our themes and support?

We'd really appreciate if you could leave an appropriate rating or review on ThemeForest based on the overall experience with us and our products.

Public Tickets

Saimon List of roomsClosed   Hemma - A WordPress theme for Holiday Houses   Updated 1 week ago   5 Most recent comment from Elena:Ciao di nuovo Saimon, Certamente, è possibile usare Polylang per creare un sito multilingua come la nostra demo. C'è un capitolo nella documentazione del tema dedicato all'argomento: https ... Anna (Anja Herrmann) Fonts   Retro Portfolio - One Page Vintage WordPress Theme   Updated 2 weeks ago   6 Most recent comment from Elena:Hi Anna, About your questions: Adding LinkedIn, email, and phone number to the top header would need custom theme modifications which, I'm sorry, falls outside what our support team can help with ... goodguys Contact FormClosed   Retro Portfolio - One Page Vintage WordPress Theme   Updated September 22, 2024 at 6:48am   2 Most recent comment from Elena:Hey there, SMTP plugin should work!Best, Elena claudiomelanda Gallery SliderClosed   Hemma - A WordPress theme for Holiday Houses   Updated September 20, 2024 at 7:03am   4 Most recent comment from Elena:Hi again Claudio,Please try turning off this settings and save, then turn it on and save again. iacopoi Not showing rooms in different languages using block "single room post"Closed   Hemma - A WordPress theme for Holiday Houses   Updated September 2, 2024 at 5:42pm   2 Most recent comment from Elena:Ciao Iacopo,Non sono sicura di aver capito, ma guardando le immagini allegate mi sembra che il page composer stia funzionando nella maniera corretta: nel composer della pagina in inglese puoi selezion ...