Okay
  Public Ticket #912067
Cannot install
Closed

Comments

  •  2
    Victoria started the conversation

    Hi I get this message when trying to upload your theme. 


    Installing Theme from uploaded file: themeforest-15924438-hemma-a-wordpress-theme-for-holiday-houses.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.


    Please help


    Thanks


    Victoria 


  •  2
    Tsubasa replied

    I wanted to install on my wordpress and I have exactly the same problem!!! I see the same message. Can't install the theme. 

  •  241
    Elena replied

    Hi,

    The file you are trying to upload is not the theme but the package. Uncompress that file and locate the theme file inside the folder. You should upload the hemma.zip file.

  •  2
    Tsubasa replied

    Hi Pasquale,

    Thank you for your reply. I uncompressed the file and I went into the theme files folder but there's no hemma.zip

    The zip file that I see is Retro-4.zip 


  •  241
    Elena replied

    Yes Tsusaba, because you purchased Retro theme, not Hemma theme. I answered to Victoria's ticket who purchased Hemma. In your case you have to upload Retro-4.zip.

  •  2