The Instagram feed on your website is handled by the Social Feed Gallery plugin. Because something is loading on your site, it doesn’t look like an invalid token issue. Instead, this appears to be a configuration conflict. Looking at the browser inspector, I can see Elementor elements being used, which this theme unfortunately does not support. The theme is strictly designed to handle a basic, standard feed of Instagram photos.
Hi Elena, I don't think that this is due to Elementor elements (BTW I don't know which you are referring to) because the problem occured after refreshing the access token. Before that the Social Feed Gallery worked properly. Pls advise.
Hello again, if it would be due to the access token you would probably see an error. In my opinion it's due to something else that has changed on your side. I'd recommend that you verify your feed settings
Hi Elena, thanks for your reply but this cannot cause the error because I previously used the Carousel option and everything worked smoothly. Following your advice, I changed to settings to "Gallery" and Limit to 5 but just 2 pictures are shown on the website. If I change the "Limit" to more pictures, all of them are overlapping. But I think I will have to live with that;-)
The theme has never actually supported carousels, so if it was working before, it was purely by chance. I think the video is what's causing the issue. Go to the theme options, specifically to the section where you can add Additional CSS. Try pasting the following code there, It should fix the overlapping images issue:
After renewing the Instagram token, the feed isn't shown properly. Pls advise what to do.
The Instagram feed on your website is handled by the Social Feed Gallery plugin. Because something is loading on your site, it doesn’t look like an invalid token issue. Instead, this appears to be a configuration conflict. Looking at the browser inspector, I can see Elementor elements being used, which this theme unfortunately does not support. The theme is strictly designed to handle a basic, standard feed of Instagram photos.
Hi Elena, I don't think that this is due to Elementor elements (BTW I don't know which you are referring to) because the problem occured after refreshing the access token. Before that the Social Feed Gallery worked properly. Pls advise.
Hello again, if it would be due to the access token you would probably see an error. In my opinion it's due to something else that has changed on your side. I'd recommend that you verify your feed settings
https://www.weinlofts.at/wp-admin/admin.php?page=qligg_backend&tab=feeds click Edit and make sure that you've selected Gallery and not Carousel. See the attached image
Attached files: Screenshot 2026-05-16 at 09.04.31.png
Hi Elena, thanks for your reply but this cannot cause the error because I previously used the Carousel option and everything worked smoothly. Following your advice, I changed to settings to "Gallery" and Limit to 5 but just 2 pictures are shown on the website. If I change the "Limit" to more pictures, all of them are overlapping. But I think I will have to live with that;-)
Hey Martina,
The theme has never actually supported carousels, so if it was working before, it was purely by chance. I think the video is what's causing the issue. Go to the theme options, specifically to the section where you can add Additional CSS. Try pasting the following code there, It should fix the overlapping images issue:
.instagram-gallery-item video { object-fit: cover; height: 100%; width: 100%; position: absolute; top: 0; left: 0; }
Best, Elena