Public Ticket #400483
Form ends up in spam folder


  • Lo started the conversation

    Hi there, my contactform is working properly, but, after sending the form to my gmail-account, it ends up in my spam-folder there. No matter how I seem to change the Senders-name, it still ends up in spam. Do you have any tips/ plugins that will tackle this problem?

    Thanks in advance!

  •  220
    Pasquale replied

    Can you please make sure that the email is not present in the spam folder of your inbox?

    You could also try to install the WordPress Plugin "WP Mail SMTP", in case your hosting server is having problems sending the email.

  • Lo replied

    No sending is no problem! Sending goes fine.

    My problem is the message ends up in the spam folder of my inbox, and keeps ending up there, no matter what I try. Do you have a tip to get the message in the normal inbox folder? :)

  •  220
    Pasquale replied

    Please check your email settings or try with another email address. Unfortunately the issue is not related to the theme, so I am afraid I am unable to help.