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  Public Ticket #393267
change to smtp mail
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Comments

  • Lo started the conversation

    Hi there, my hosting provider is not alowing phpmail to be sending through the contact-form. Can I also use smtp credentials to keep the form working? At this very moment, visitors cannot get in touch with me through the website. Hope you can help me out! Thanks in advance! :)

  •  220
    Pasquale replied

    Hello,

    WordPress might be having some problem sending the email from your server. Can you please try installing the plugin “WP Mail SMTP” and see if it helps? In some cases it solves the problem, depending on the server's configuration.

  • Lo replied

    Hi there! I installed and configured the Plugin, still no connection possible. Is there something I need to change in the Retro-code as well, or do I have to contact my hosting-provider?

    Thanks for your help!!

  •  220
    Pasquale replied

    I recommend to contact your hosting company.

    -P

  • Lo replied

    Thanks, I hope they can make it work! Good day :)

  •  220
    Pasquale replied

    :)