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  Public Ticket #3748156
Fonts
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  • Anna (Anja Herrmann) started the conversation

    Hi There

    I am not sure if I use the correct fonts from your template, because before I had a different template which I was replacing to yours "RETO" and so far I am very happy. 

    Please can you give me the regular fonts which you use for this template and also a list of Plugins which are needed ... I had before much more plugins of the first template, but I want to delete the other which is not necessary. 

    I am very grateful for your time and help.

    Regards, Anna

  •  240
    Elena replied

    Hi Anna,


    You only need to install the Retro Add-on plugin. For the RETRO banner, check the download files. You'll find a PSD file in the "PSD Assets" folder. The banner uses a font called Bazar, which is in the fonts folder.

    Best, Elena

  • Anna (Anja Herrmann) replied

    Dear Elena, 

    thank you very much!

    But please how do I install the plugins? With the zip.file in the (package) it generates massive problems.

    In the directory I am not able to do so. 


  •  240
    Elena replied

    Hey Anna, what kind of "massive problems" are you seeing? 😄 It should be working flawlessly

  • Anna (Anja Herrmann) replied

    Dear Elena, thank you very much for your question. I need to deinstall the WP and install WP and the theme again. Then it was working. 

    However, I face now another issues:

    1. the header section on the top (top header) -  I do want to have in the header more information e.g. LinkedIN and Email and Telefon number, can you help me with this ?

    2. I need to have a different fond, this fond (I use header font H2 and H3) are not good in viewing and reading, therefore I need some more help with this.Is there in the Theme some more fonts which replicate to the theme (mean that it will be looks good with the theme).

    3. I need to have a possibility to click on a button which opens e.g. a pdf file.

    4. the contact Details, I want a possibility to send a E-mail out of the website, is there a predefined possibility which I can set up ?

    Thank you very much, that you will have time to support and help in this matter :)

    Regards, Anna

    Attached files:  Bildschirmfoto 2024-10-26 um 20.27.37.png
      Bildschirmfoto 2024-10-26 um 20.27.31.png

  •  240
    Elena replied

    Hi Anna,

    About your questions:

    1. Adding LinkedIn, email, and phone number to the top header would need custom theme modifications which, I'm sorry, falls outside what our support team can help with.
    2. For the fonts - I notice you're using H2 and H3 tags for regular text. It's best to use these heading tags only for actual headings, as they're designed for that purpose. For regular text, try using the default paragraph style instead. This should give you better readability!
    3. Adding a button to open PDF files would also need theme customization, which we can't assist with through support.
    4. The existing contact form should send emails directly from your website. Are you having any specific issues with it? 

    Best, Elena