I am not sure if I use the correct fonts from your template, because before I had a different template which I was replacing to yours "RETO" and so far I am very happy.
Please can you give me the regular fonts which you use for this template and also a list of Plugins which are needed ... I had before much more plugins of the first template, but I want to delete the other which is not necessary.
You only need to install the Retro Add-on plugin. For the RETRO banner, check the download files. You'll find a PSD file in the "PSD Assets" folder. The banner uses a font called Bazar, which is in the fonts folder.
Dear Elena, thank you very much for your question. I need to deinstall the WP and install WP and the theme again. Then it was working.
However, I face now another issues:
1. the header section on the top (top header) - I do want to have in the header more information e.g. LinkedIN and Email and Telefon number, can you help me with this ?
2. I need to have a different fond, this fond (I use header font H2 and H3) are not good in viewing and reading, therefore I need some more help with this.Is there in the Theme some more fonts which replicate to the theme (mean that it will be looks good with the theme).
3. I need to have a possibility to click on a button which opens e.g. a pdf file.
4. the contact Details, I want a possibility to send a E-mail out of the website, is there a predefined possibility which I can set up ?
Thank you very much, that you will have time to support and help in this matter :)
Adding LinkedIn, email, and phone number to the top header would need custom theme modifications which, I'm sorry, falls outside what our support team can help with.
For the fonts - I notice you're using H2 and H3 tags for regular text. It's best to use these heading tags only for actual headings, as they're designed for that purpose. For regular text, try using the default paragraph style instead. This should give you better readability!
Adding a button to open PDF files would also need theme customization, which we can't assist with through support.
The existing contact form should send emails directly from your website. Are you having any specific issues with it?
I would like to have the site shown as ...peakshoring.ch/challenge.
And my next question: why is the menu in the top level header - not shown in the handy liksse it is in the computer? Do I have to set up another menu for the handy version, I could nothing find in the description?
Another issue: the last page in the homepage section menu (tab 6 - contact us) when I click on, it will not scroll down to this section. WHY?
I would appreciate if you can help me with this three issues.
Website Links: On a one-page website like ours, hash navigation (#) is the only way to scroll between different sections of the page. It's like having invisible bookmarks that help you jump from one part of the page to another. When you click a menu link with a # symbol, it tells the browser exactly where to scroll on the same page. We can't change this to regular web addresses like www.peakshoring.ch/challenge because hash navigation is how one-page websites work.
Mobile Menu: We've purposely kept the mobile view simple. On phones, we hide the menu links because they aren't really needed. It's like having a clean, uncluttered room instead of one with too many signs.
Contact Section: The reason the Contact Us link isn't working is because the "hash word" in the menu doesn't match the actual section ID on the page - see attachment.
I do not find the described Social Networks from the RETRO-EXPLANATION on my page to build up these features:
1. "Add Social icons
To display social icons with links to you personal pages, tick the option Show Social Networks and fill the fields in Social Networks. To add a custom title just above the social links, fill the Label field."
I place a picture for a better understanding!
2. Translation
I find nothing regarding the translation possibilities; I do want to use Polylang and need to know if this is possible with your Theme.
3. Automatic Update
I do set up the Easy Update Manager and if you recommend this with the theme.
We do not want to use the contact forms we only want to have the social media in the page, how we can do this without the contact forms?
Other Questions regarding WP-Themes:
I get the information I do have tu update Twenty Twenty-Four, Twenty-Twenty-Two and Twenty-twenty-Three. Please can you recommend if I need to delete and how or if I do need to update them?
Other Questions regarding Site-Health and Improvements - which I am happy for information:
I got 2 critical issues - Site Health
1.
Plugin and theme auto-updates ensure that the latest versions are always installed.
Auto-updates for plugins and/or themes appear to be disabled, but settings are still set to be displayed. This could cause auto-updates to not work as expected.
2.
Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.
Passed No version control systems were detected.
Passed Your installation of WordPress does not require FTP credentials to perform updates.
Passed All of your WordPress files are writable.
Error WordPress security and maintenance releases are blocked by the allow_minor_auto_core_updates filter.
2 recommentded improvements:
1.
Themes add your site’s look and feel. It’s important to keep them up to date, to stay consistent with your brand and keep your site secure.
Your site has 3 themes waiting to be updated.
Your site has 3 inactive themes, other than Twenty Twenty-Five, the default WordPress theme, and Retro Portfolio 4, your active theme. You should consider removing any unused themes to enhance your site’s security. (what I have explained before)
2.
Page cache enhances the speed and performance of your site by saving and serving static pages instead of calling for a page every time a user visits.
Page cache is detected by looking for an active page cache plugin as well as making three requests to the homepage and looking for one or more of the following HTTP client caching response headers:
Regarding social media links: I checked your website (peakshoring.ch) and I don't see any contact forms that need to be hidden. You should be able to add your social media links without any interference from contact forms.
Concerning your other questions about themes and site health: These are general WordPress maintenance matters that go beyond the scope of our support. However, I can offer some quick guidance:
About theme updates: You don't need to worry too much about this. You can keep Twenty Twenty-Four as a backup theme and remove the others if you wish, but it's not crucial either way.
Regarding the auto-updates and site health warnings: These are common notifications and not a major concern. Many developers actually prefer to disable auto-updates to maintain more control over their site updates.
Hi There
I am not sure if I use the correct fonts from your template, because before I had a different template which I was replacing to yours "RETO" and so far I am very happy.
Please can you give me the regular fonts which you use for this template and also a list of Plugins which are needed ... I had before much more plugins of the first template, but I want to delete the other which is not necessary.
I am very grateful for your time and help.
Regards, Anna
Hi Anna,
You only need to install the Retro Add-on plugin. For the RETRO banner, check the download files. You'll find a PSD file in the "PSD Assets" folder. The banner uses a font called Bazar, which is in the fonts folder.
Best, Elena
Dear Elena,
thank you very much!
But please how do I install the plugins? With the zip.file in the (package) it generates massive problems.
In the directory I am not able to do so.
Hey Anna, what kind of "massive problems" are you seeing? 😄 It should be working flawlessly
Dear Elena, thank you very much for your question. I need to deinstall the WP and install WP and the theme again. Then it was working.
However, I face now another issues:
1. the header section on the top (top header) - I do want to have in the header more information e.g. LinkedIN and Email and Telefon number, can you help me with this ?
2. I need to have a different fond, this fond (I use header font H2 and H3) are not good in viewing and reading, therefore I need some more help with this.Is there in the Theme some more fonts which replicate to the theme (mean that it will be looks good with the theme).
3. I need to have a possibility to click on a button which opens e.g. a pdf file.
4. the contact Details, I want a possibility to send a E-mail out of the website, is there a predefined possibility which I can set up ?
Thank you very much, that you will have time to support and help in this matter :)
Regards, Anna
Attached files: Bildschirmfoto 2024-10-26 um 20.27.37.png
Bildschirmfoto 2024-10-26 um 20.27.31.png
Hi Anna,
About your questions:
Best, Elena
Dear Elena
Thank you.
I need to know how to change the setting instead to have hatchtags # between the path e.g.
https://peakshoring.ch/#challenge
I would like to have the site shown as ...peakshoring.ch/challenge.
And my next question: why is the menu in the top level header - not shown in the handy liksse it is in the computer? Do I have to set up another menu for the handy version, I could nothing find in the description?
Another issue: the last page in the homepage section menu (tab 6 - contact us) when I click on, it will not scroll down to this section. WHY?
I would appreciate if you can help me with this three issues.
Thank you, Anna
Attached files: Bildschirmfoto 2024-12-12 um 17.55.06.png
PEAKSHORING.jpeg
Hi Anna,
Let me help you with each of your concerns:
Best, Elena
Elena
Attached files: Screenshot 2024-12-13 at 11.01.43.png
Screenshot 2024-12-13 at 11.02.37.png
Dear Elena,
thank you very much, I understand and managed :)
Another three question for you:
I do not find the described Social Networks from the RETRO-EXPLANATION on my page to build up these features:
1. "Add Social icons
To display social icons with links to you personal pages, tick the option Show Social Networks and fill the fields in Social Networks. To add a custom title just above the social links, fill the Label field."
I place a picture for a better understanding!
2. Translation
I find nothing regarding the translation possibilities; I do want to use Polylang and need to know if this is possible with your Theme.
3. Automatic Update
I do set up the Easy Update Manager and if you recommend this with the theme.
4. Hello Dolly
Do I need this Plugin? Or can I delete it?
Thank you for answering.
Anna
Attached files: Bildschirmfoto 2024-12-12 um 18.59.46.png
Bildschirmfoto 2024-12-12 um 19.00.10.png
Bildschirmfoto 2024-12-12 um 19.00.43.png
Hi again Ana,
You must select "Use section as Contact Form" and Save. Then enable social networks in the theme options (see attachments).
Questions 2 and 3 have already been answered in a previous ticket: https://opendept.ticksy.com/ticket/3782599/
Hello Dolly plugin can be removed if you wish to.
Best, Elena
Attached files: Screenshot 2024-12-20 at 10.47.07.png
Hi Elena
thank you for your answer.
To the Topic Social Media and Contact Forms:
We do not want to use the contact forms we only want to have the social media in the page, how we can do this without the contact forms?
Other Questions regarding WP-Themes:
I get the information I do have tu update Twenty Twenty-Four, Twenty-Twenty-Two and Twenty-twenty-Three. Please can you recommend if I need to delete and how or if I do need to update them?
Other Questions regarding Site-Health and Improvements - which I am happy for information:
I got 2 critical issues - Site Health
1.
Plugin and theme auto-updates ensure that the latest versions are always installed.
Auto-updates for plugins and/or themes appear to be disabled, but settings are still set to be displayed. This could cause auto-updates to not work as expected.
2.
Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.
2 recommentded improvements:
1.
Themes add your site’s look and feel. It’s important to keep them up to date, to stay consistent with your brand and keep your site secure.
Your site has 3 themes waiting to be updated.
Your site has 3 inactive themes, other than Twenty Twenty-Five, the default WordPress theme, and Retro Portfolio 4, your active theme. You should consider removing any unused themes to enhance your site’s security. (what I have explained before)
2.
Page cache enhances the speed and performance of your site by saving and serving static pages instead of calling for a page every time a user visits.
Page cache is detected by looking for an active page cache plugin as well as making three requests to the homepage and looking for one or more of the following HTTP client caching response headers:
cache-control, expires, age, last-modified, etag, x-cache-enabled, x-cache-disabled, x-srcache-store-status, x-srcache-fetch-status.
Thank you for your answer.
Attached files: Bildschirmfoto 2025-01-14 um 13.29.29.png
Bildschirmfoto 2025-01-14 um 13.29.18.png
Hi Anna,
Let me address your questions:
Regarding social media links: I checked your website (peakshoring.ch) and I don't see any contact forms that need to be hidden. You should be able to add your social media links without any interference from contact forms.
Concerning your other questions about themes and site health: These are general WordPress maintenance matters that go beyond the scope of our support. However, I can offer some quick guidance:
Bes, Elena