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  Public Ticket #3748156
Fonts
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  • Anna (Anja Herrmann) started the conversation

    Hi There

    I am not sure if I use the correct fonts from your template, because before I had a different template which I was replacing to yours "RETO" and so far I am very happy. 

    Please can you give me the regular fonts which you use for this template and also a list of Plugins which are needed ... I had before much more plugins of the first template, but I want to delete the other which is not necessary. 

    I am very grateful for your time and help.

    Regards, Anna

  •  241
    Elena replied

    Hi Anna,


    You only need to install the Retro Add-on plugin. For the RETRO banner, check the download files. You'll find a PSD file in the "PSD Assets" folder. The banner uses a font called Bazar, which is in the fonts folder.

    Best, Elena

  • Anna (Anja Herrmann) replied

    Dear Elena, 

    thank you very much!

    But please how do I install the plugins? With the zip.file in the (package) it generates massive problems.

    In the directory I am not able to do so. 


  •  241
    Elena replied

    Hey Anna, what kind of "massive problems" are you seeing? 😄 It should be working flawlessly

  • Anna (Anja Herrmann) replied

    Dear Elena, thank you very much for your question. I need to deinstall the WP and install WP and the theme again. Then it was working. 

    However, I face now another issues:

    1. the header section on the top (top header) -  I do want to have in the header more information e.g. LinkedIN and Email and Telefon number, can you help me with this ?

    2. I need to have a different fond, this fond (I use header font H2 and H3) are not good in viewing and reading, therefore I need some more help with this.Is there in the Theme some more fonts which replicate to the theme (mean that it will be looks good with the theme).

    3. I need to have a possibility to click on a button which opens e.g. a pdf file.

    4. the contact Details, I want a possibility to send a E-mail out of the website, is there a predefined possibility which I can set up ?

    Thank you very much, that you will have time to support and help in this matter :)

    Regards, Anna

    Attached files:  Bildschirmfoto 2024-10-26 um 20.27.37.png
      Bildschirmfoto 2024-10-26 um 20.27.31.png

  •  241
    Elena replied

    Hi Anna,

    About your questions:

    1. Adding LinkedIn, email, and phone number to the top header would need custom theme modifications which, I'm sorry, falls outside what our support team can help with.
    2. For the fonts - I notice you're using H2 and H3 tags for regular text. It's best to use these heading tags only for actual headings, as they're designed for that purpose. For regular text, try using the default paragraph style instead. This should give you better readability!
    3. Adding a button to open PDF files would also need theme customization, which we can't assist with through support.
    4. The existing contact form should send emails directly from your website. Are you having any specific issues with it? 

    Best, Elena

  • Anna (Anja Herrmann) replied

    Dear Elena

    Thank you.

    I need to know how to change the setting instead to have hatchtags # between the path e.g.

    https://peakshoring.ch/#challenge

    I would like to have the site shown as ...peakshoring.ch/challenge.

    And my next question: why is the menu in the top level header - not shown in the handy liksse it is in the computer? Do I have to set up another menu for the handy version, I could nothing find in the description?

    Another issue: the last page in the homepage section menu (tab 6 - contact us) when I click on,  it will not scroll down to this section. WHY?

    I would appreciate if you can help me with this three issues.

    Thank you, Anna

    Attached files:  Bildschirmfoto 2024-12-12 um 17.55.06.png
      PEAKSHORING.jpeg

  •  241
    Elena replied

    Hi Anna,

    Let me help you with each of your concerns:

    1. Website Links: On a one-page website like ours, hash navigation (#) is the only way to scroll between different sections of the page. It's like having invisible bookmarks that help you jump from one part of the page to another. When you click a menu link with a # symbol, it tells the browser exactly where to scroll on the same page. We can't change this to regular web addresses like www.peakshoring.ch/challenge because hash navigation is how one-page websites work.
    2. Mobile Menu: We've purposely kept the mobile view simple. On phones, we hide the menu links because they aren't really needed. It's like having a clean, uncluttered room instead of one with too many signs. 
    3. Contact Section: The reason the Contact Us link isn't working is because the "hash word" in the menu doesn't match the actual section ID on the page - see attachment. 


    Best, Elena
    Elena

    Attached files:  Screenshot 2024-12-13 at 11.01.43.png
      Screenshot 2024-12-13 at 11.02.37.png

  • Anna (Anja Herrmann) replied

    Dear Elena,

    thank you very much, I understand and managed :)

    Another three question for you:

    I do not find the described Social Networks from the RETRO-EXPLANATION on my page to build up these features: 

    1. "Add Social icons

    To display social icons with links to you personal pages, tick the option Show Social Networks and fill the fields in Social Networks. To add a custom title just above the social links, fill the Label field." 

     I place a picture for a better understanding!

    2. Translation

    I find nothing regarding the translation possibilities; I do want to use Polylang and need to know if this is possible with your Theme.

    3. Automatic Update 

    I do set up the Easy Update Manager and if you recommend this with the theme. 

    4. Hello Dolly

    Do I need this Plugin? Or can I delete it?


    Thank you for answering.

    Anna

    Attached files:  Bildschirmfoto 2024-12-12 um 18.59.46.png
      Bildschirmfoto 2024-12-12 um 19.00.10.png
      Bildschirmfoto 2024-12-12 um 19.00.43.png

  •  241
    Elena replied

    Hi again Ana,

    You must select "Use section as Contact Form" and Save. Then enable social networks in the theme options (see attachments).

    Questions 2 and 3 have already been answered in a previous ticket: https://opendept.ticksy.com/ticket/3782599/

    Hello Dolly plugin can be removed if you wish to.

    Best, Elena

    Attached files:  Screenshot 2024-12-20 at 10.47.07.png