Okay
  Public Ticket #3708635
Contact Form
Closed

Comments

  • Allen Moore started the conversation

    Cannot get the contact form to work. Pressing Send Message does not clear the form or present any type of error message as to why it would not work.
    Installed the WP Mail SMTP plugin as the documentation suggested, and am able to send test messages out of the plugin menu successfully. Also tried removing and readding the form once the plugin was setup but the form is still not working.

  •  240
    Elena replied

    Hey Allen, would you mind to provide some WP credentials in a private response? Thanks, Elena 

  • Allen Moore replied

    So I inadvertently fixed this while creating WP credentials for you, I'll detail it in case someone needs it later.
    My site was setup for SSL through cloudflare and Nginx, but was still getting an insecure connection error in browser. So I knew I had a issue to track down at some point.
    Ignoring that I have been working on other areas.
    Well when I went to create WP credentials I was getting an error in the password that the password strength was unknown and could not create addidtional users.
    A quick google found this is a common issue with SSL and that I needed to add the following line at the top of my wp-config.php:

    $_SERVER['HTTPS'] = true;

    Once that was done and I changed my URL in general settings from http:// to https:// the password strength field started working correctly. So I checked the contact form and that also started working correctly.


  •  240
    Elena replied

    Hey Allen,

    It sounds great! 

    Best, Elena