Public Ticket #2996973
Theme not installing


  • Anthony started the conversation

    Installation of the WordPress theme is not working.

     I'm receiving this error:

    Installing theme from uploaded file: themeforest-i1fvSL4l-hemma-a-wordpress-theme-for-holiday-houses.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

  •  239
    Elena replied

    Hey Anthony,

    What you are trying to upload is not the theme. Unzip that file first, then in the uncompressed folder you will find the theme and the documentation.


  • Anthony replied

    Thanks for this! I went ahead and followed those steps and got everything uploaded. I followed to a video tutorial on the installation and it's not working as intended. Can I have someone walk me through it step-by-step?

  •  239
    Elena replied

    Please describe the issue or attach some screenshots.