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  Public Ticket #2934925
Les pages de mon site ne se chargent pas
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  • Bertrand Sandrez started the conversation

    Bonjour,

    les pages de mon site ne se chargent pas correctement. Au bout d'un moment, le chargement de la page se bloque. Il faut alors vider les caches du navigateur pour pouvoir charger la page. Dans la console du navigateur, l'erreur qui apparaît est la suivante : XMLHttpRequest cannot load https://maps.googleapis.com/maps/api/mapsjs/gen_204?csp_test=true due to access control checks.

    J'ai créé une nouvelle clé API pour les cartes Google Maps mais cela fait la même chose.

    Savez-vous quel est le problème ?

  •  240
    Elena replied

    Hello,

    I don't speak french, I am sorry, please let's continue the discussion in english. Thanks!

    With that being said, I can't see any issue on my side: https://res.cloudinary.com/dc6deairt/video/upload/v1639061342/opendept-ticket_oec26i.mov

    I see an error in your console mentioning a content blocker, are you using a Safari extension which is preventing the site from loading correctly?

    Best, E.

  • Bertrand Sandrez replied

    Dear Pasquale,

    it seems that there is a problem with the preloader.

    I just disabled it and everything is working well. 

  •  240
    Elena replied

    Didn't notice you have an old theme version, that issue was fixed with 1.4.12.

    I'd recommend that you download the latest theme version from ThemeForest and update the theme.

    Best, P.