We're having a new problem with the IG API - it won't display the final post, whether we choose to display 3, 7, or 11 posts in the feed, the last post is always empty.
Not sure if I may have screwed up somewhere or if this is an issue for others too :)
IG feed seems to be working fine, except for that video. I can't figure out why the Instagram API is refusing to return the one n the screenshot, I am sorry.
I would recommend to upload a new video on Instagram to see if it shows up in your feed. If so, you could consider to remove the previous video and upload a new one.
I am really sorry for not being so helpful, but it looks more like an issue with Instagram.
Hi,
The Instagram feed is very unreliable - mostly it doesn't find the username, then sometimes it does.
Is this a known problem?
Hello Barbara,
Please read: https://opendept.ticksy.com/ticket/2128883
:)
Cheers, P.
Thanks Pasquale, all fixed. Great customer support, I'm impressed.
Cool! Thanks Barbara
Hi Pasquale,
We're having a new problem with the IG API - it won't display the final post, whether we choose to display 3, 7, or 11 posts in the feed, the last post is always empty.
Not sure if I may have screwed up somewhere or if this is an issue for others too :)
Our site is cargoremote.com
Thanks!
Barbara
Hello Barbara,
IG feed seems to be working fine, except for that video. I can't figure out why the Instagram API is refusing to return the one n the screenshot, I am sorry.
I would recommend to upload a new video on Instagram to see if it shows up in your feed. If so, you could consider to remove the previous video and upload a new one.
I am really sorry for not being so helpful, but it looks more like an issue with Instagram.
Cheers, P.