Okay
  Public Ticket #2092075
Double Debit - refund request
Closed

Comments

  • Pierre started the conversation
    July 24, 2019 at 10:46am

    Hello I accidentally bought 2 same themes : Retro Portfolio instead of only one. Can you refund me the second one please ?


    Thank you,


    Pierre

  •  240
    Elena replied
    July 24, 2019 at 11:00am

    Hello Pierre,

    Can you please attach the Envato invoice and provide your username on ThemeForest?

    Thanks, P.

  • Pierre replied
    July 24, 2019 at 12:49pm

    Hello yes here are the 4  bills I have for this double transaction : 


     IVBF32948461

    IVBF32948462

    IVIP33144679

    IVIP33144679

    my username is : mistergmedia

    thank you

  •  240
    Elena replied
    July 24, 2019 at 12:55pm

    OK thanks, please open a refund request for one of your purchases and I'll approve itwink.png 

    https://themeforest.net/refund_requests/new