Public Ticket #2040877
Download error


  • Stephen Dam started the conversation

    Hi, I am receiving the following error when uploading the Hemma WP theme

    Please could you help

    Installing Theme from uploaded file: themeforest-15924438-hemma-a-wordpress-theme-for-holiday-houses.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

  •  239
    Elena replied


    You have to unzip the file you have downloaded first, then look for the theme file and upload it to WordPress. This video can help you:


  • marcinmorga replied

    Hi, I have the same problem as Stephen. I'm sorry but cannot understand your suggestion for him below: "look for the theme file", also that video is very confusing.... Please help.

  •  239
    Elena replied

    Unzip the file that you have downloaded, inside that you will find the theme's files, the documentation and other files. You need to upload the theme's files only into WordPress, i.e. the file called hemma.zip

    Cheers, P.