Hello, When I'm on any page and want to go back to a section of the homepage with one of the items on the main menu, I go back to the home page but not to the beginning of the selected section. Would you have a suggestion to fix this? Thank you Alain Ps: my English is very poor I hope I have correctly expressed
I think I expressed myself badly Forexample, if I am on the page https://cine-in-side.fr/seances/ and I click on the main menu item #seances to return to the section "SEANCES" of my homepage, I do not return to the beginning of this section.
I've tested it again on multiple devices and bowsers and I am totally unable to reproduce the issue, I am sorry. Please make sure to update your bowser to the latest version, just in case.
This is a compatibility problem with the browser.FIREFOX With IE 11 and SAFARI 10.0.3 it's OK But with FIREFOX 51.0.3 or 51.0.1 or 53.0.2 it's not good The problem is even more blatant when you are under Wordpress environment in preview. Attached is a video capture.
Hello,
When I'm on any page and want to go back to a section of the homepage with
one of the items on the main menu, I go back to the home page but not to
the beginning of the selected section.
Would you have a suggestion to fix this?
Thank you
Alain
Ps: my English is very poor I hope I have correctly expressed
Hi Alain,
Let's say you want to link to the portfolio section of your homepage, here's the link: https://cine-in-side.fr/#portfolio
Hope that helps
thank you for your quick reply
I think I expressed myself badly
Forexample,
if I am on the page https://cine-in-side.fr/seances/ and I click on the main menu item #seances to
return to the section "SEANCES" of my homepage, I do not return to the beginning of this section.
I hope to have been clearer
Gotcha! I've tried to replicate the issue but it works for me. Please see the screencast: https://cl.ly/1z453m0Q0i3W
Did you also test with the page Portfolio and #portfolio and between the Seances page and #portfolio?
Does your configuration work?
Yes, absolutely
Please have a look at the screencast: https://cl.ly/1W1N1P2h0I0Z
Hello Pascale,
I allow you to attach a video capture of the synchronization problem back to the Portfolio section.
https://www.dropbox.com/s/mx7gpbphx71j740/bandicam%202017-05-13%2016-28-47-359.avi?dl=1
Please note that this is the same behavior on the following platforms:
Tablet android 4.2.2
Mac OS X
PC windows 7
Hi,
I've tested it again on multiple devices and bowsers and I am totally unable to reproduce the issue, I am sorry. Please make sure to update your bowser to the latest version, just in case.
For example, here's how the site looks on an IPad 2: https://cl.ly/0d2E0Y2L0F1s
In fact Pasquale is right.
This is a compatibility problem with the browser.FIREFOX
With IE 11 and SAFARI 10.0.3 it's OK
But with FIREFOX 51.0.3 or 51.0.1 or 53.0.2 it's not good
The problem is even more blatant when you are under Wordpress environment in preview.
Attached is a video capture.
https://www.dropbox.com/s/531eefpbee3rh6v/bandicam%202017-05-13%2021-16-37-722.avi?dl=1
Is the theme not announced as compatible with IE10, IE11, Firefox, Safari, Opera, Chrome?
Unfortunately this seems to be an issue related to Firefox, there's nothing we can do on our side, I am sorry.
For any other question related to the theme don't hesitate to open a new ticket
Cheers!
Thank you Pasquale, so I will open a new ticket to Firefox so that their next version adapts to the theme.
Sory but I don't like