If this is your first time with our support:
Why I get a 404 (page not found) error?
That is a very common WordPress issue with Permalinks, not related to the theme (even if we're really trying to prevent it). To fix it, all you have to do is navigate to Settings - Permalinks and hit the "Save Changes" button. That's it!
Where is the changelog?
There is a file named changes.txt just inside the theme's folder.
If this is your first time with our support:
Why I get a 404 (page not found) error?
That is a very common WordPress issue with Permalinks, not related to the theme (even if we're really trying to prevent it). To fix it, all you have to do is navigate to Settings - Permalinks and hit the "Save Changes" button. That's it!
Why menu links don't work?
Please make sure that menu IDs correspond to section slugs (refer to the documentation, chapter The Menu). If that does not fix the issue, delete the menu and create a new one.
Why the menu is hidden on mobile device?
That's not an issue, we chose to hide menu links on mobile devices because Retro is a one-page theme and those links are not really necessary to navigate through the blog.
How can I change the order of front page sections?
If you need to rearrange the order of the sections, you can use the Order field inside the Attributes box. Assign higher numbers to sections you want to come after.
Why the contact form doesn't work?
WordPress may be having some problem sending the email from your server. Try to install the plugin WP Mail SMTP and see if it helps. In some cases it solves the problem, depending on the server's configuration.
How can I move from Retro 3 to Retro 4?
Retro 4 it's not just an update but a new theme built from scratch! So, if you are currently using a 3.x version or lower, please consider that migration to 4.x means to configure the theme from scratch.
How can I go back to Retro 3.x?
Please send us a message from our profile page so that we can verify if you have purchased Retro; then we will send you the latest stable Retro 3 version (v3.7).
Where is the changelog?
There is a file named changes.txt just inside the theme's folder.
Important: If you are using Hemma theme version 1.4.16 or higher, please disregard the following information. Instead, refer to the current documentation for instructions on setting up your Instagram feed.
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As of June 29th, 2020, the Instagram platform has deprecated its API.
We have prepared a video tutorial showing how to make the Instagram feed work again. View the YouTube tutorial or keep reading.
Update the theme and install the new plugin
To make your theme display the Instagram pictures again, you need to:
Where do I get an Access Token?
There are more tutorials showing how to get an Access Token, for example:
https://www.youtube.com/watch?v=rWUcb8jXgVA
https://nocodeapi.com/docs/instagram-nocode-api-docs
Once you obtain that, all you need to do is copy and paste the Access Token into the Hemma Instagram Feed settings page, and save.
Instagram feed stopped work again?
If the Instagram feed stopped working again, that might be due to expired access token. In that case, please try generating a new access token and see if it works.
After re-generating the access token, you need to update the theme and the Instagram plugin to avoid experiencing the "expired token" issue again. So, re-download the theme from ThemeForest, ensure to install the latest theme version (v1.4.11 or more). The new theme version should require you to update the Hemma Instagram Feed plugin to v1.2.0. Update the plugin.
If images are broken, go to Settings -> Hemma Instagram Feed, and click on "Save Changes".
Why I get a 404 (page not found) error?
That is a very common WordPress issue with Permalinks, not related to the theme (even if we're really trying to prevent it). To fix it, all you have to do is navigate to Settings - Permalinks and hit the "Save Changes" button. That's it!
How can I change a Custom Post Type name? (for example: "rooms" to "villas", "deals" to "offers", etc.)
Well, this is one of the most common and tricky questions about Hemma. First of all, we recommend to activate the child theme: this is a very important step because your changes will remain untouched during the theme updates, and you will not have to go through this lengthy process again.
Then create a functions.php inside the child theme's directory, you can add there some custom code to change Custom Post Type names. Take a look at this repository on GitHub, you can also find a sample file that shows you how to configure the functions.php file the right way!
If this is your first time with our support:
Why I get a 404 (page not found) error?
That is a very common WordPress issue with Permalinks, not related to the theme (even if we're really trying to prevent it). To fix it, all you have to do is navigate to Settings - Permalinks and hit the "Save Changes" button. That's it!
Where is the changelog?
There is a file named changes.txt just inside the theme's folder.