Okay

Welcome to opendept support forum!

Thank you for registering opendept support system. Please read the following terms before opening your ticket:

  1. We both don't like to waste our precious time, so before asking make sure you read the included Documentation, read the FAQs or search through tickets.
  2. If not necessary, don't post in tickets not opened by you, but feel free to open a new one.
  3. Acknowledge that we do not provide support for altered versions of our themes.
  4. Understand that third part plugins can sometimes lead to issues. Make sure to disable your plugins to know which one is causing an eventual issue. We do not offer direct support for third part plugins.
  5. Remember that we do not provide support on customisations, but offer complete, free support for issues related to the theme's functioning. If you are looking for someone who can help you to customise your website, please take a look at Envato Studio.
  6. Post as much details as you can: link to your website, theme version and screenshots may help to solve the issue faster! If you don't provide any, I will probably ask for them and, if you don't want to lose your time .... ;)
  7. Please, be polite, we'll do our best to make you happy!

Are you happy with our themes and support?

We'd really appreciate if you could leave an appropriate rating or review on ThemeForest based on the overall experience with us and our products.

  Featured Articles

Retro Portfolio (WP) Knowledge Base

If this is your first time with our support: Please make sure you read the documentation included into the zipped folder that you have downloaded from ...

Read Article

Photochrom Knowledge Base

If this is your first time with our support: Please make sure you read the documentation included into the zipped folder that you have downloaded from ...

Read Article

  Public Ticket Activity

CLOSEDSubmenus/Categories on mobile menu Last comment 3 days ago from Pasquale Vitiello in Photochrom - A Theme for Photography.   2 CLOSEDChange Fonts Last comment 2:04am on July 4, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDicons - can I create my own? Last comment 2:04am on June 6, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDGet rid of the 3 x's (xxx) that follows section headings Last comment 2:04am on June 6, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDMenu button Last comment 2:04am on June 3, 2015 from Andy 2lock in Retro Portfolio - One Page Vintage WordPress Theme   3 CLOSEDImage Resizing... Last comment 2:04am on May 29, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDProblem with homepage display Last comment 2:04am on May 1, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDresponsive problem Last comment 2:04am on April 7, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDExcerpt quotation is messed up Last comment 2:04am on April 3, 2015 from Pasquale Vitiello in Photochrom - A Theme for Photography.   2 CLOSEDForm ends up in spam folder Last comment 2:04am on March 26, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   4 CLOSEDSHOW ALL POSTS button not working Last comment 2:04am on March 26, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDMobile header too large Last comment 2:04am on March 25, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   4 CLOSEDSlider Last comment 2:04am on March 24, 2015 from Jerzy Poznar in Retro Portfolio - One Page Vintage WordPress Theme   2 CLOSEDPortfolio Section Light Boxes 404ing Last comment 2:04am on March 24, 2015 from Kevin Childers in Retro Portfolio - One Page Vintage WordPress Theme   4 CLOSEDJD in the logo Last comment 2:04am on March 24, 2015 from Pasquale Vitiello in Retro Portfolio - One Page Vintage WordPress Theme   2
https://opendept.ticksy.com/